Terms of service

1. WARRANTY POLICIES

Suppose any products are proven to TRITDT’s satisfaction to have been defective at the time of sale. In that case, we will make an appropriate adjustment in the original sales price of such product or, at TRITDT’s election, replace the defective product. TRITDT shall provide information for a limited warranty extended to the consumer of commodities. The warranty covers 100% of parts for one (1) year from the date of purchase.

1.1. TRITDT offers a TROUBLE-FREE WARRANTY to the original purchaser for one year from the purchase date. If, for any reason, your turbocharger fails or has an issue, you can return it to us for a free overhaul, reconditioning, or replacement, depending on availability or the turbo problem. 

Please avoid (1) Hot shutdown. (2) Insufficient lubrication. (3) Oil Contamination/ Foreign object in lubricating oil. (4) Any damage to either the compressor wheel or the turbine wheel caused by a foreign object. (5) Over-boosting (over the standard pressure of 1.2 bar or 17psi).

1.2. TRITDT shall not be liable to purchaser under any circumstances for any special, incidental or consequential damages, including without limitation, damage to or loss of property other than for turbocharger products; costs incurred in installation, repair or replacement; lost profits, revenue or opportunity; loss of use; damages resulting from or related to downtime of turbocharger products; the cost of replacement transportation, power or compression; the cost of substitute products; or claims of Distributor's customers for such damages, howsoever caused, and whether based on warranty, contract and/or tort(including negligence, strict liability or otherwise).

1.3. The obligations in connection with the design, manufacture, sale, delivery, and/or use of related parts and/or services shall, in no circumstance, exceed in aggregate a sum equal to the amount paid to TRITDT for products subject to the customer's warranty claims.

2. All PARTS FOR RACING OR COMPETITION USE

2.1 All parts we sell are used for any form of racing or competition and/or set to run higher than standard boost pressure are supplied in good faith and on the understanding that no guarantee is given in respect of performance or reliability of the product, either by the manufacturers or sellers.

2.2 TRITDT cannot be held responsible for personal injury or damage caused to the engine or vehicle by a failed turbocharger.


3. OTHER WARRANTY CONDITIONS

3.1 The turbocharger must be fitted to an engine that is in good working order so that the operation of the turbocharger is not prejudiced.

3.2 The engine oil, oil filter, and air filter must be changed at the point of turbocharger fitment, using only components and materials approved by the vehicle manufacturers. In the case of petrol engine turbochargers, we only recommend fully synthetic oil with an SAE rating of 10W-40 or higher, exceeding the following specifications: SH/CD or CCMC G5/PD2 unless otherwise stated by the vehicle manufacturer. For further information and advice, please get in touch with our sales team.

3.3 The purchasers/installers shall satisfy themselves that all reasonable steps have been taken to ensure that any original cause of turbocharger failure has been eliminated and that the turbocharger is correct for the application,
and is fitted entirely in line with the engine manufacturer’s recommendations.

3.4 Warranty may be denied if either the turbocharger or the engine is modified to increase power output, if this modification is prejudicial to the turbocharger's performance.

3.5 Under no circumstances should a vehicle be used if a turbocharger problem is suspected, as this could cause further damage to the turbocharger and/or engine.

4. LIMITATION AND EXCLUSION OF LIABILITIES

4.1 The performance kits or parts are professional aftermarket products only designed for certain racing vehicles driven on particular racing tracks. They shall only be used on racing vehicles that will never be driven on public roads or highways. The performance kits or parts are not legal for use in vehicles on public roads or any other road to which public road law applies. Any vehicle modifications using All performance kits or parts we sell are AT YOUR OWN RESPONSIBILITY and AT YOUR OWN RISK. Only use the performance kits or parts in compliance with all applicable laws, regulations, and ordinances (including but not limited to emission, noise, operating license, performance, safety, and type-approval aspects). A vehicle modification using performance kits or parts may particularly affect or void a vehicle’s warranty, operating license or type-approval. Moreover, only use performance kits or parts in compliance with all applicable racing and racing track provisions. It is YOUR OWN RESPONSIBILITY AND RISK to ensure that your performance kits or parts fit your vehicle and area of application. YOU MUST ENSURE LAWFUL AND SAFE OPERATIONS AT ANY TIME. You should consult the owner’s manual and service manual for your vehicle. You should also contact your vehicle’s manufacturer to determine what effects modifications may have on important aspects such as safety, warranty, performance, etc. Only install and use performance kits or parts if you have fully read and understood this vital safety information and agree with the terms and conditions.